Our Services
At Upwill, we recognize that each household has unique requirements. That's why we personally oversee the entire search and interviewing process to find the perfect domestic helper who matches your family's specific needs.
Our flagship Maid Placement Service specializes in matching Filipino, Indonesian, and Myanmar domestic helpers with Singapore households based on your unique requirements and preferences.
Once your helper arrives in Singapore, we go beyond the standard procedures such as medical check-ups and SIP courses. We provide a comprehensive orientation and back-to-basic training program, which includes a 3-day stay at our dedicated lodging facility.
During this program, we focus on essential skills such as household cleaning techniques, utilities saving, time management, effective communication, proper mannerisms, initiative, and basic cooking, among others.
This distinctive approach ensures that your helper is well-prepared to work in your environment and adapt to our local culture.
Our aim is to minimize conflicts through effective communication, as this proven methodology motivates our helpers to perform their best and reduces the likelihood of them seeking a transfer. By maintaining a harmonious working relationship, we help you avoid the additional expenses of re-hiring.
Comprehensive Domestic Helper Services
We offer a complete range of services to help you find, hire, and maintain a successful relationship with your domestic helper
Maid Placement Services
Our personalized matching service connects your family with the perfect helper based on your specific needs, preferences, and household dynamics.
Features
- Extensive database of qualified candidates
- Thorough background and reference checks
- Compatibility matching with your family
- Video interviews with selected candidates
- Detailed biodata for informed decisions
Direct Hiring of Helper
If you already have a helper in mind, we can facilitate the direct hiring process for a smooth transition.
Features
- Processing work permits for new helpers
- Handling contract renewals for existing helpers
- Assistance with documentation requirements
- Guidance through the entire hiring process
- Support with MOM regulations
Placement of Transfer Helpers
We can help you hire helpers who are already in Singapore and looking to transfer to a new employer.
Features
- Access to pre-screened transfer candidates
- Immediate availability with minimal wait time
- Local experience and cultural adaptation
- No airfare or deployment costs
- Quick transition to your household
Eldercare Helper Placement
A maid agency for elderly care: helpers matched to your parent's specific condition, from dementia to stroke recovery and mobility support.
Features
- Condition-based matching, not generic eldercare
- Verified eldercare employment history
- Concessionary levy guidance (S$60 if 67+)
- AIC Home Caregiving Grant guidance
- Honest scoping of care needs
Infant & Child Care Helpers
A maid agency for infant care: helpers with verified newborn, infant and childcare experience for growing families.
Features
- Experience verified against MOM records
- Newborn, infant, toddler and twins matching
- Concessionary levy guidance (child under 16)
- Confinement nanny handover planning
- Video interviews before you commit
Insurance & Medical Services
We arrange comprehensive insurance coverage and necessary medical examinations for your domestic helper, ensuring MOM compliance.
Features
- Ministry-required medical examinations
- Comprehensive insurance packages
- Coverage for hospitalization and personal accidents
- Insurance claim assistance
- Regular health monitoring
Application/Renewal of Work Permit
We handle all paperwork for new work permit applications or renewals, ensuring compliance with MOM regulations.
Features
- Complete documentation preparation
- Electronic submission to authorities
- Status tracking and updates
- Timely renewal reminders
- Resolution of any permit issues
Comprehensive Training
All our helpers undergo thorough training in housekeeping, cooking, childcare, eldercare, and safety protocols.
Features
- 3-day intensive training program
- Household cleaning and organization
- Basic to advanced cooking skills
- Childcare and elderly care techniques
- Safety awareness and emergency procedures
Post-Placement Support
We provide ongoing assistance to both employers and helpers to ensure a harmonious and productive working relationship.
Features
- Regular check-ins and performance evaluation
- Conflict resolution and mediation services
- Adaptation support for new helpers
- Ongoing counseling and guidance
- 24/7 emergency assistance available
Resources For Employers
Helpful guides to ensure you understand your responsibilities as an employer
Your Guide to Employing an MDW
This guide spells out your roles and responsibilities as an MDW employer and provides advice on MDW employment issues.
Be a Responsible MDW Employer
Do's and don'ts to help your MDW work safely at home and ensure a harmonious working relationship.
Ready to find your perfect helper?
Let us guide you through the process of finding a domestic helper who will be a perfect fit for your family.