Our 5-Step Hiring Process
Upwill's streamlined approach makes hiring a domestic helper simple, stress-free, and efficient. Click on each step to learn more about our process.
The first step in our process is to understand your specific needs and requirements. We'll schedule a personal consultation either in our office, via video call, or by phone.
During this consultation, we'll discuss:
- Your household structure and family dynamics
- Specific duties and responsibilities for the helper
- Language requirements and communication preferences
- Experience level and special skills needed
- Personality traits that would fit well with your family
- Budget considerations and timeline
We'll also explain the entire hiring process, associated costs, and answer any questions you might have about employing a domestic helper in Singapore.
Our hiring process typically takes 4-8 weeks from initial consultation to helper arrival, depending on documentation processing and helper availability.
Ongoing Support
Our service doesn't end when your helper starts working with you
24/7 Helpline
Access to round-the-clock support for any urgent issues or concerns that may arise.
Regular Check-ins
Scheduled follow-ups during the initial months to ensure both you and your helper are adjusting well.
Mediation Services
Professional mediation to resolve any communication issues or misunderstandings.
Our comprehensive replacement guarantee offers one free replacement within the first 6 months if your helper isn't a suitable match for your household.
Ready to start your hiring journey?
Let us guide you through the process of finding a domestic helper who will be a perfect fit for your family.