Compliance Center

Stay updated with the latest regulatory requirements, documentation needs, and compliance guidelines for employing domestic workers in Singapore.

2024 Regulatory Updates

Several critical regulatory changes have been implemented or announced by the Ministry of Manpower (MOM) that require employer attention. Compliance with these regulations is mandatory, with significant penalties for non-compliance.

Enhanced Medical Insurance requirements (effective July 2023)
Updated Rest Day policies (effective January 2023)
Primary Care Plan (coming July 2025)

Updated Documentation Requirements

Essential documents needed to comply with the latest MOM regulations

Updated Insurance Documentation

New insurance documentation requirements effective July 2023

Required Documents

  • Enhanced Medical Insurance (EMI) policy with $60,000 coverage
  • Co-payment structure documentation (75%/25% split)
  • Insurer declaration of compliance with MOM guidelines
  • Policy schedule showing covered benefits and exclusions
  • Proof of premium payment and policy validity

Deadline: For all new work permits and renewals since July 2023

Rest Day Documentation

Required records for rest day compliance

Required Documents

  • Mandatory monthly rest day schedule (at least one rest day per month)
  • Written agreement for rest day compensation (if applicable)
  • Proof of compensation payment (calculated at 1/26 of monthly salary)
  • Records of deferred rest days and replacement dates
  • FDW eService updated with rest day arrangements

Deadline: Monthly records to be maintained and updated in real-time

Primary Care Plan Documents (Coming 2025)

Documentation for the new PCP requirement

Required Documents

  • PCP policy document from approved insurer
  • PCP enrollment confirmation
  • Network provider directory
  • Helper's PCP card copy
  • PCP benefit schedule and co-payment structure
  • Proof of premium payment

Deadline: Required for all employers by July 2025

Accommodation Records

Documentation of suitable accommodation provision

Required Documents

  • Photos of helper's accommodation space
  • Records of basic amenities provided
  • Documentation of privacy arrangements
  • Safety compliance records
  • Address declaration in MOM systems

Deadline: To be updated whenever accommodation arrangement changes

Penalty Structures

Understanding the consequences of non-compliance with MOM regulations

EMI Non-Compliance Penalties

Consequences for failing to maintain proper insurance

Possible Penalties

  • Fine of up to $10,000 for failing to maintain EMI with minimum $60,000 coverage
  • Imprisonment up to 12 months for repeat offenders
  • Temporary ban from hiring helpers for first-time offenders
  • Permanent ban for repeat offenders
  • Full liability for all medical expenses not covered due to non-compliance

Maximum Penalty: Fines up to $10,000 and/or imprisonment up to 12 months

Rest Day Violation Penalties

Penalties for failing to provide mandatory rest days

Possible Penalties

  • Fine of up to $5,000 for failing to provide the mandatory monthly rest day
  • Work permit revocation for repeated violations
  • Temporary debarment from hiring helpers
  • Requirement to attend Employer Orientation Programme (EOP) again
  • Additional monitoring by MOM for future helper employment

Maximum Penalty: Fines up to $5,000 and possible debarment from hiring

Salary Payment Violations

Penalties for late or incorrect salary payment

Possible Penalties

  • Fine of up to $10,000 for late payment of salary
  • Imprisonment up to 12 months for deliberate underpayment
  • Permanent ban from hiring helpers for severe violations
  • Additional financial penalties for systematic violations
  • Requirement to use electronic payment methods for future salary transfers

Maximum Penalty: Fines up to $10,000 and/or imprisonment up to 12 months

Regular Audit Guidelines

Recommended practices for maintaining ongoing compliance

Regular Self-Audit Process

Self-monitoring checklist for ongoing compliance

Audit Guidelines

  • Monthly review of insurance policy validity and coverage
  • Quarterly verification of salary payment records and receipts
  • Bi-annual check of accommodation standards and safety measures
  • Annual review of all employment documentation and contracts
  • Regular update of helper's contact information and emergency contacts

Recommendation: Self-audits recommended at specified intervals

MOM Inspection Readiness

Preparing for potential MOM compliance inspections

Audit Guidelines

  • Maintain organized file with all required documentation
  • Keep digital and physical copies of essential records
  • Ensure helper is aware of their rights and requirements
  • Document any special arrangements with clear written agreements
  • Keep record of all communications with MOM regarding your helper

Recommendation: MOM may conduct unannounced inspections at any time

Regular Documentation Updates

Keeping records current and compliant

Audit Guidelines

  • Update insurance documentation upon renewal or policy changes
  • Refresh accommodation records if living arrangements change
  • Update salary records with any adjustments or increments
  • Maintain current medical examination records
  • Keep rest day schedules updated with any changes

Recommendation: Updates required within 7 days of any changes

Compliance Checklist

Essential regular checks to ensure continuous compliance

Monthly Compliance Checklist

Essential monthly checks for employers

Verify salary has been paid correctly and on time
Confirm mandatory rest day has been provided or properly compensated
Check if medical examination is due for renewal
Ensure work permit levy has been paid
Verify insurance policies remain active and compliant

Recommendation: Monthly checks recommended before the 7th of each month

Compliance Resources

Downloadable tools to help you maintain compliance

Compliance Tracker Template

A customizable spreadsheet to track all compliance requirements, deadlines, and records.

Monthly Compliance Checklist

A printable checklist to verify all monthly compliance requirements are met.

Need help staying compliant?

Our team can provide personalized guidance to help you navigate the regulatory requirements and maintain full compliance with MOM regulations.