Last updated: March 19, 2024
1. Introduction
Upwill Pte Ltd ("Upwill", "we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website at upwill.com.sg (the "Website") and our services.
By accessing and using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described here.
2. Information We Collect
We collect the following types of personal information:
- Name, contact details (email, phone number), and address
- Identification documents (passport, work permit, etc.)
- Employment history and qualifications
- Educational background
- Family details relevant to employment
- Health information where required for employment purposes
- Bank account details for payment processing
- Website usage data and technical information
3. How We Collect Information
We collect information through:
- Direct interactions when you use our services
- Forms you complete on our Website
- Communication via email, phone, or in person
- Automated technologies when you use our Website
- Third parties (such as recruitment agencies or previous employers)
4. How We Use Your Information
We use your personal information for:
- Facilitating domestic helper placement services
- Processing employment applications
- Conducting necessary background checks
- Managing our relationship with you
- Complying with legal and regulatory requirements
- Improving our services
- Communicating with you about our services
- Processing payments and transactions
5. Information Sharing and Disclosure
We may share your information with:
- Potential employers or employees
- Government authorities and regulatory bodies
- Service providers who assist in our operations
- Professional advisors and consultants
- Third parties with your consent
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Withdraw consent for processing
- Object to certain processing activities
8. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@upwill.com.sg