Hiring Timeline

Understanding the timeframes involved in hiring a domestic helper, from application to arrival and integration

Total Estimated Duration

The entire process typically takes 3-4 weeks from application to receiving the Work Permit card

Continuous Support

Our agency provides guidance and assistance throughout the entire process, ensuring a smooth transition for both employers and helpers

Post-Placement Support

After placement, we continue to provide support through regular check-ins, mediation services, and assistance with documentation

  • Initial Application

    1-2 days

    Submit Work Permit application through MOM's FDW eService

    • Prepare helper's passport details
    • Your family's personal particulars
    • Income information
    • Pay $35 application fee
    Processing time: Within 1 week
  • Pre-Arrival Preparation

    3-5 days

    Complete necessary documentation and arrangements

    • Purchase $5,000 security bond
    • Buy medical and personal accident insurance
    • Register for Settling-In Programme (SIP)
    • Prepare suitable accommodation
    Must be completed before helper arrives
  • Helper's Arrival

    Day 1

    Welcome and orient your helper

    • Ensure helper has IPA letter for immigration
    • Provide orientation to your home
    • Review house rules and expectations
    • Explain work schedule and duties
    First day of arrival
  • First Week Requirements

    7-14 days

    Complete mandatory programs and checks

    • Attend Settling-In Programme within 7 days
    • Complete medical examination within 14 days
    • Apply for Work Permit issuance
    • Pay $35 issuance fee
    Must complete within first 2 weeks
  • Documentation

    2-3 days

    Finalize employment paperwork

    • Sign employment contract
    • Complete safety agreement
    • Set up salary payment method
    • Explain rest day arrangements
    Required for employment
  • Work Permit Processing

    5 working days

    Complete Work Permit registration

    • Register fingerprints and photo (if required)
    • Receive Temporary Work Permit
    • Wait for Work Permit card delivery
    • Download SGWorkPass app
    Final step of hiring process

Ready to start your hiring journey?

Let us guide you through each step of the process