Our Work Permit Services
At Upwill, we handle all aspects of work permit processing to ensure a smooth and compliant employment arrangement between you and your domestic helper.
We offer comprehensive work permit processing services for Migrant Domestic Workers (MDWs) in Singapore, covering new applications, renewals, and transfers in compliance with Ministry of Manpower (MOM) requirements.
Our experienced team manages all documentation, submission procedures, and follow-ups to ensure timely approval and issuance of work permits, allowing you to focus on welcoming your helper to your home.
We also assist with security bond arrangements, required insurance coverage, and guide you through employer obligations to maintain compliance throughout the employment period.
Work Permit Processing Options
Select the service that matches your current needs
New Work Permit Application
For employers hiring a new domestic helper from overseas through our agency or direct hiring. We handle the entire application process from submission to approval.
Service Includes:
- Work Permit application submission to MOM
- In-Principle Approval (IPA) processing
- Security bond arrangement
- Medical insurance coverage procurement
- Work Permit card issuance coordination
Work Permit Application Process
A streamlined application process to ensure a smooth experience for both employers and domestic helpers
1. Application Submission
We collect required information and documents from you and submit the Work Permit application to MOM's online system on your behalf.
2. Pre-Arrival Preparation
After the In-Principle Approval (IPA) is obtained, we arrange for security bond, medical insurance, and prepare for your helper's arrival.
3. Post-Arrival Steps
Upon arrival, we schedule your helper's medical examination, safety orientation courses, and work permit issuance procedures.
4. Work Permit Card Issuance
After all requirements are fulfilled, the Work Permit card is issued. We'll guide you through collection procedures and explain the helper's and employer's obligations during the employment period.
Additional Requirements
Important information about security bond, insurance, and other MOM requirements
Security Bond
Employers must purchase a S$5,000 security bond before the Work Permit can be issued. This is a mandatory requirement by the Ministry of Manpower.
The security bond is a guarantee to the Singapore government that both you and your helper will comply with the Work Permit conditions.
Our agency can arrange this security bond on your behalf with reputable insurers at competitive rates.
Insurance Requirements
Employers must purchase and maintain medical insurance with coverage of at least S$60,000 per year (increased from S$15,000) for inpatient care and day surgery, with a co-payment structure of 75% by insurers and 25% by employers for claim amounts above S$15,000.
Personal accident insurance with coverage of at least S$60,000 is also required for the duration of the helper's employment.
Starting July 2025, Primary Care Plan (PCP) for outpatient services will also be required. We offer comprehensive insurance packages that fulfill all MOM requirements and provide additional benefits for your peace of mind.
Work Permit Processing Fees
| Fee Type | Amount (SGD) | Notes |
|---|---|---|
| Work Permit Application | $35 | Paid to MOM |
| Work Permit Issuance | $70 | Paid to MOM |
| Monthly Levy (Normal) | $300 | Monthly payment to MOM |
| Monthly Levy (Concessionary) | $60 | For eligible households |
| Security Bond | $40-$250 | Insurance premium for $5,000 bond |
| Medical & Personal Accident Insurance | $200-$300 | Annual premium |
* All fees are subject to change based on MOM regulations. Our service fees for processing are separate and will be provided during consultation.
Ready to process your helper's Work Permit?
Let us handle the paperwork while you focus on preparing for your helper's arrival.